California auto body shops can see the “prevailing rate” for their shops and their rivals — but not necessarily the actual posted labor rates they provided — with the results of various surveys made available by the California Department of Insurance this spring. The actual posted rates shops report to insurers still aren’t required to be public record following the CDI’s 2016 overhaul of its labor rate survey regulations. Only the prevailing rate associated with a particular facility or area must be disclosed, similar to the regulation the new rule replaced. Insurers using the Standard template developed by the CDI can assign a prevailing rate in a geography specific to each individual shop, and several insurers who’ve filed survey results with the CDI have done so. Insurers are also free to attempt other survey formats, but they run the risk of having their results declared an unfair claims practice by the CDI. Using CDI’s suggested survey format carries a “rebuttable presumption” of good faith. A carrier also can go without a survey. Though the rule’s been on the books a while, it can still lead to a double-take when a shop sees a rate listed next to its facility which isn’t ...